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User Manual
Guide you through setup, use, and care for your product.
Product Service Guide
Find quick answers to common questions about our products and services.
i-Processor
Cleaning & Maintenance
- Always unplug the product before cleaning.
- Clean the product and its parts after each use.
- Clean the housing base with a damp cloth.
- Wash the jug immediately after use.
- Do not use abrasive or hard brushes to clean the jug and cover as it may damage the outlook.
- Make sure the product is clean and dry before storing it up.
- Not suitable for dishwasher cleaning.
- Clean and store the product in a plastic bag for safe keeping from dust and insects should you not use the product for a long period.
- When the product is not operating, please check the safety button, and press it to continue operating.
e-Processor
Cleaning & Maintenance
- Always unplug the product before cleaning.
- Clean the product and its parts after each use.
- Clean the housing base with a damp cloth.
- Wash the jug immediately after use.
- Do not use abrasive or hard brushes to clean the jug and cover as it may damage the outlook.
- Make sure the product is clean and dry before storing it up.
- Not suitable for dishwasher cleaning.
- Clean and store the product in a plastic bag for safe keeping from dust and insects should you not use the product for a long period.
- When the product is not operating, please check the safety button, and press it to continue operating.
e-Touch
Maintenance
- Before initiating the maintenance process, please disconnect the power source and allow the black crystal board to cool down.
- Cleaning the Black Crystal Board: Use a damp cloth or mild detergent for effective cleaning.
- Maintaining the Body and Control Panel: Use a damp cloth for wiping. For stubborn stains, use mild detergent, followed by a gentle wipe with a soft damp cloth to ensure no residue remains.
- Cleaning the Air Outlet: Use a cotton bud to clean the stains. Use mild detergent to remove greasy stains.
How to Clean the e-Touch After Use?
- Allow a 5-minute cooling period before cleaning.
*To prevent damage to the cooktop, it is important to promptly wipe away acidic liquids such as vinegar and lemon.
*Please wait for the Hi-Light indicator to turn off before wiping the surface.
- Use a damp cloth for wiping
- Wipe the surface gently
- e-Touch is cleaned
FB video https://www.facebook.com/itazzo/posts/pfbid02hwvrz9AMcee9myX4cBEfPiudWEDVVwJazfE8wqhLpBUVseNAZHFn754wdoAeTuCKl
How to remove stubborn stains from the surface of e-Touch?
- Put on a plastic bag in your hand
- Circle the ring of the stove with scrub cleanser
- Start cleaning the e-Touch
- Wipe away with a damp cloth
- Wipe with a dry cloth again
- e-Touch is clean now
FB video
https://www.facebook.com/itazzo/videos/318672880359298/
How to polish e-Touch?
- Put on a plastic bag in your hand
- Circle the ring of the stove with scrub cleanser
- Start wiping the e-Touch
- Wipe with a damp cloth
- Wipe with a dry soft cloth
- e-Touch is sparkling clean
*Polish your e-Touch at least once a month to avoid leaving stubborn stains on the surface, so that it’s sparkling clean every day.
FB video
https://www.facebook.com/watch/?v=3608367225954137
i-Midori
Cleaning
The coating design of the bucket allows it to self-clean in each cycle. Remove all processed
contents after each use. It is normal to have residue on the bottom and sides of the bucket. You may use a non-metal scraper to remove the residue. Make sure the inner blade can rotate fully for next use. If the inner blade is not able to rotate, soak the bucket in boiling and soapy water overnight to loosen the trapped accummulated residue.
Maintenance
- Adding citrus peels (lemon, orange, etc.) to the food waste can reduce odour and prolong the lifespan.
- Regular adding coffee grounds to the food waste can help reduce odour and keep the bucket clean.
- Turn off and unplug the appliance when not in use to prolong the lifespan of the appliance.
Filter Replacement
It’s time to replace the filter cartridge when the Filter Reset Button turns solid red. You may also choose to replace it earlier if you notice a foul odour from the filter cartridge.
- Long press the Filter Reset Button for 3 seconds until the light off.
- Open the Air Outlet Cover.
- 3. Pull out the Filter Cartridge.
- Insert the new Filter Cartridge.
- 5. Close the Air Outlet Cover until you hear a “click” sound.
Filter Disposal
The filter cartridge is injection-moulded with environmentally degradable materials that will gradually decompose in the soil without polluting it. You can dispose it directly into the trash bin.
FAQ
Find quick answers to common questions about our products and services.
What are the key features of the i-Processor?
- 8-Speed Settings: Tailor your blending experience with 8 adjustable speeds.
- Smart Timer: The ease of set-and-forget convenience preventing overcooking and burning.
- 1-Touch AutoClean: Effortlessly clean the machine with a single touch.
- Hot & Cold Making: Versatile functionality for hot and cold beverages.
Combined 10 Appliances into 1: A multi-functional appliance for various food preparations.
How fast can the i-Processor whip egg whites?
The i-Processor holds the title for the fastest egg white whipping machine in Malaysia, achieving a remarkable record of 79 seconds, as recognized by the Malaysia Book of Records.
Can I leave the i-Processor unattended during operation?
Yes, the Smart Timer will auto-shutoff after 20 minutes of inactivity or at the preset time, ensuring worry-free operation.
Is cleaning the i-Processor difficult?
Not at all. The 1-Touch AutoClean function makes cleaning a breeze. Just add water and press the AutoClean button. Please refer to the Cleaning & Maintenance section for detailed instructions.
How does the i-Processor prevent leaks?
The i-Processor features an exclusive double-lock design, including a safety lock at the bottom, to prevent any potential leaks.
What kind of blades does the i-Processor use?
The i-Processor uses a Japan-Imported SS304 stainless steel 6-blade design for 360° omnidirectional blending, ensuring a finer and smoother texture.
What materials is the jug made of?
What materials is the jug made of?
The jug is made of 2L food-grade Eastman Tritan Copolyester, tested by the US FDA, and free from BPA for safe use.
What safety features does the i-Processor have?
Yes, the i-Processor can easily prepare hot and cold beverages with its 360° tornadic motion that prevents clumping at the bottom.
How powerful is the motor of the i-Processor?
The i-Processor is equipped with a heavy-duty 34,000 RPM motor, capable of pulverizing hard ingredients into powder in seconds.
Can the i-Processor be used for elderly family members?
Absolutely. The i-Processor provides a convenient cooking style, making it easy to prepare fine and smooth hot pureed or blended food for elderly individuals.
What is included in the i-Processor package?
The i-Processor package includes the i-Processor jug, housing base, user manual, warranty card, and a tamper.
Is the i-Processor dishwasher safe?
No, the i-Processor is not suitable for cleaning in the dishwasher. Please refer to the Cleaning & Maintenance section for proper cleaning instructions.
What is the warranty period for the i-Processor?
The i-Processor comes with a 1-year warranty.
What are the key specifications of the e-Processor?
The e-Processor boasts a powerful 1390W motor, a rotational speed of 32,000 RPM, a 2L jug capacity, and comes with a 1-year warranty.
What are the core features that make the e-Processor stand out?
The e-Processor stands out with a powerful high-speed motor, Japan-imported SS304 stainless steel blade, 6 adjustable speeds, double safety protection, easy maintenance, and a big-capacity 2L food-grade blending jar.
Can the e-Processor handle various types of recipes?
Absolutely. The e-Processor is multifunctional, replacing 10 kitchen appliances into 1.
What kinds of recipes can be made with the e-Processor?
The e-Processor allows you to unlock a world of natural and healthy culinary creations, including fresh juices, soy milk, milkshakes, hot soups, ice-blended beverages, nutritional nutty soups, desserts, fruit jams, snacks, Sambal, Kaya, and Tong Sui.
How easy is it to clean and maintain the e-Processor?
Cleaning and maintenance are hassle-free with the e-Processor. It offers easy cleaning with a simple process – add water and press the PULSE button three times for auto-cleaning. Please refer to the Maintenance section for further details.
Is the e-Processor safe to use?
Yes, the e-Processor is equipped with double safety protection, including motor temperature control and automatic power-off in case of current overload.
What is the capacity of the e-Processor's blending jar?
The e-Processor comes with a big-capacity 2L food-grade blending jar, suitable for single servings and family feasts.
Why should I choose the e-Processor?
The e-Processor is not only a time-saving and space-efficient solution but also offers more than 500 recipes, making it a versatile and user-friendly kitchen companion. It caters to various needs, from picky eaters to those looking for healthier alternatives.
How can I make sure my e-Processor lasts longer?
Follow the maintenance guidelines provided, such as unplugging before cleaning, washing the jug immediately after use, and storing the product in a clean and dry condition. Ensure not to use abrasive brushes for cleaning and refer to the Maintenance section for detailed instructions.
Is the e-Processor suitable for elderly family members?
Yes, the e-Processor offers a convenient cooking style, making it easy to prepare fine and smooth hot pureed or blended food for elderly individuals.
Can the e-Processor grind hard ingredients?
Absolutely. The e-Processor’s amazing speed of 32,000 RPM makes it powerful enough to crush hard ingredients in a breeze.
How does the e-Touch stand out among other electric stoves in Malaysia?
The e-Touch is the most powerful in Malaysia, providing an extra 40% firepower compared to other electric stoves. It also boasts an exceptional heat resistance, surpassing 700°C.
What are the unique features of e-Touch's design?
The e-Touch has a one-piece design with no cuts or joints, ensuring firm and steady placement. The rimless design allows easy placement of any size cookware and facilitates easy cleaning with just one wipe.
How does the e-Touch simplify the cleaning process?
The e-Touch introduces a truly hassle-free cleaning experience. After cooking, a simple wipe easily removes grease and ensures a residue-free shine.
Does the e-Touch have safety features?
Yes, the e-Touch is equipped with innovative safety features, including a smart countdown timer, dual independent 4-hour timers, and a child lock to prevent accidental operations.
How does the e-Touch help save energy and reduce electricity costs?
The e-Touch is a smart saver, costing as low as RM0.02 per hour for soup-making. This energy-efficient feature ensures you enjoy cooking without worrying about high electricity bills.
What types of cookware are suitable for the e-Touch?
The e-Touch is versatile and suitable for all types of cookware, including glass, ceramic, stainless steel, claypot, cast iron, aluminium alloy, and more.
How can customers maintain and clean the e-Touch?
Customers can follow the provided maintenance guidelines, including wiping the black crystal board with a damp cloth or mild detergent, cleaning the body and control panel with a soft damp cloth, and using a cotton bud for cleaning the air outlet. Additionally, there are detailed instructions on how to clean e-Touch after use and remove stubborn stains.
What safety measures does the e-Touch have against overheating?
The e-Touch features innovative overheating protection, automatically monitoring voltage and temperature to prevent excessive usage and overheating. It also monitors the temperature of the inner parts and cookware to prevent overheating or scorching.
Where can customers find additional maintenance tips and videos for the e-Touch?
Customers can refer to the provided Facebook videos for demonstrations on how to clean the e-Touch after use, remove stubborn stains, and polish the stove for a sparkling clean surface.
What is the significance of the German-imported One-Piece Black Crystal Board?
The German-imported One-Piece Black Crystal Board ensures high heat resistance exceeding 700°C. It provides 360° even heating, maintaining high residual heat for post-shutdown warmth. The seamless design protects the electrical components, preventing oil and dirt damage and simplifying cleaning with just a wipe.
Is the iS2200 Single Stove compatible with various cookware types?
Yes, the iS2200 is not picky on cookware and can be easily matched with different heat-resistant options, including ceramic, glass, stainless steel, claypot, cast iron, purple claypot, and aluminium.
How does the iS2200 Single Stove contribute to energy savings?
The iS2200 is a smart energy saver, costing only RM0.02 per hour for making soup. This feature ensures cost-effectiveness and alleviates concerns about high electricity bills.
Does the iS2200 Single Stove come with a timer function?
Yes, the iS2200 features a timer function, making it convenient for cooking soups, desserts, and stews without worrying about forgetting to turn off the stove.
How does the Overheat Temperature Protection work?
The Overheat Temperature Protection automatically monitors voltage to prevent excessive usage and overheating. It also monitors cookware and inner stove temperature to prevent overheating or damage.
Is the iS2200 Single Stove windproof?
Yes, the iS2200 is windproof, allowing you to cook comfortably even with a fan or air-conditioning. Say goodbye to sweating excessively in the kitchen.
How does the Child Safety Lock enhance safety?
The Child Safety Lock protects against accidental mishaps involving children, ensuring the safety of your family.
How does the Smart Touch Control feature work?
The Smart Touch Control is designed for easy operation. Simply click the 10-level firepower with your fingertip to control the stove effortlessly, bringing delicious meals to the table.
What is the capacity of the iTAZZO i-Midori?
The i-Midori has a capacity of 2.5 litres, making it suitable for handling kitchen waste efficiently.
What is the power rating of the iTAZZO i-Midori?
The iTAZZO i-Midori has a rated power of 500W, ensuring effective processing of kitchen waste.
Can I use the iTAZZO i-Midori in East Malaysia?
Yes, the iTAZZO i-Midori is available in East Malaysia at RM3,888.
Does the iTAZZO i-Midori require installation?
No, the i-Midori does not require installation. It features a one-touch operation for easy and convenient use.
How long does the iTAZZO i-Midori take to process kitchen waste?
The iTAZZO i-Midori has a fast 2-hour process, providing quick and efficient upcycling of kitchen waste.
Is it safe to operate the iTAZZO i-Midori in terms of hygiene and odour control?
Yes, the iTAZZO i-Midori ensures safe, clean, and odourless processing, upgrading your kitchen hygiene and living environment.
What kind of kitchen waste can the iTAZZO i-Midori handle?
The iTAZZO i-Midori can process various kitchen waste, including fruits, vegetables, poultry, seafood, dairy products, legumes, tea residue, coffee grounds, eggshells, leftover food, and small amounts of paper towels and dried leaves.
Can the iTAZZO i-Midori process oily foods?
Yes, the iTAZZO i-Midori can process oily foods, providing a versatile solution for kitchen waste.
How does the iTAZZO i-Midori contribute to environmental sustainability?
The iTAZZO i-Midori promotes environmental sustainability by repurposing kitchen waste, reducing trash, and supporting a more sustainable lifestyle.
What are the key features of the iTAZZO i-Midori?
The iTAZZO i-Midori features a compact and space-saving design, quiet operation, a durable heavy-duty aluminium-alloy bucket with a ceramic non-stick coating, incredible grinding power, 3-stage indicator lights for real-time progress monitoring, and a filter replacement indicator light for easy maintenance.
Can the iTAZZO i-Midori be used without water?
Yes, the iTAZZO i-Midori operates without the need for water, providing a water-free and eco-friendly solution for kitchen waste processing.
Is the iTAZZO i-Midori suitable for small kitchen spaces?
The iTAZZO i-Midori has a compact and space-saving design, making it ideal for countertops and small kitchen spaces.
What are the speed and duration of blending?
i-Processor：300ml of filtered water at Speed 8 for 5 minutes
e-Processor: 300ml of filtered water at Speed 4 for 5 minutes
Is it necessary to wash the ingredients before putting them into the blender for Easy Green Food?
No need to worry! We have already taken care of the preparation for these ingredients. All the ingredients are ready to use. Both the black sesame and peanuts are roasted to enhance the aroma of the drink, preserve their natural flavour and prolong the shelf life.
Where do I get more information about the Easy Green Food Black Sesame?
You may scan the QR code on the product packaging to watch an instructional video. Additional information is available in the video description section.
Is it suitable for vegetarian consumption?
Absolutely! It’s made of pure natural plant-based ingredients which are suitable for vegetarian consumption.
Do I need to add any additional ingredients?
No, you don’t have to. The ingredients are meticulously formulated with the golden ratio. All you need to do is add 300ml of filtered water and follow the blending instructions provided to make a silky-smooth drink without any residue.
Who is suitable for consumption?
Easy Green Food black sesame is suitable for consumption by the elderly, children, women and busy professionals. However, due to the inclusion of black sesame and peanuts, individuals with a history of allergies should consume it with caution or avoid it altogether. Pregnant and breastfeeding women are advised to consume it under the guidance of a doctor.
Can I use another kitchen appliance to process the Easy Green Food Black Sesame?
Yes, you can but you may not get the silky-smooth texture as intended due to the different performance of the kitchen appliance. iTAZZO i-Processor / e-Processor is recommended for the best silky-smooth texture and consumption experience.
What is the shelf life of Easy Green Food Black Sesame?
Easy Green Food Black Sesame is additive-free. It can last up to 1 year with proper storage in a cool dry place.
Can I adjust the consistency of the drink?
Certainly! If you prefer a thicker consistency, you can reduce the filtered water to 250ml.
i-Processor：250ml of filtered water at Speed 8 for 5 minutes
e-Processor: 250ml of filtered water at Speed 4 for 5 minutes